Human Communication : The Basic Course

• An entire unit devoted to cultural and gender issues explains the ways culture and gender influence communication, and integrated coverage throughout the text relates cultural and gender issues to all aspects of human communication.
• Helpful boxed features raise awareness about current communication issues, enhancing students' understanding and application of communication and allowing them to enrich their experience in the course:
  • "Understanding Theory and Research" boxes allow students to easily digest communication theory and research and apply it to key topics.
  • "Building Communication Skills" boxes enable students to develop the skills needed to communicate effectively.
  • “Ask the Researcher” boxes feature nationally and internationally known theorists and researchers who respond to typical questions students would ask about the practical applications of human communication.
  • "Media Watch" boxes focus on the skills of media literacy.
  • "Reflections on Ethics" boxes address ethical principles and encourage the development of an ethical foundation for human communication.
  • “Public Speaking Sample Assistant” boxes present sample speeches and outlines with suggestions for critical analysis.  This feature offers both well-constructed and poorly-constructed examples of speeches and outlines to show students specific examples of what to do and what to avoid.
• Six full units devoted to Public Speaking help students develop the skills needed for informative, persuasive, and special occasion speaking.
• Interactive pedagogy — including self-tests, critical thinking questions, key terms, and summary statements — enables students to practice concepts learned in each unit.

Part One. Foundations of Human Communication  

1. Preliminaries to Human Communication  

2. Culture and Communication

3. The Self and Perception

4. Listening in Human Communication

5. Verbal Messages  

6. Nonverbal Messages

Part Two. Interpersonal, Small Group Communication, and Organizational Communication  

7. Interpersonal Communication: Conversation  

8. Interpersonal Relationship Stages and Theories  

9. Friends, Lovers, and Families

10.  Small Group Communication  

11.  Members and Leaders

12.  Interpersonal and Small Group Conflict

13.  Human Communication in the Workplace: Organizational Communication

Part Three. Public Speaking

14.  Public Speaking Topics, Audiences, and Research  

15.  Supporting and Organizing Your Speech  

16.  Style and Presentation in Public Speaking  

17.  The Informative Speech  

18.  The Persuasive Speech

19.  The Special Occasion Speech

Glossary of Human Communication Concepts

Glossary of Human Communication Skills

Bibliography

Index

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